Privacy Policy

Azur Élégance – Luxury Concierge
Last Updated : October 2025

At Azur Élégance, we place the utmost importance on protecting the privacy and personal data of our clients and partners. This Privacy Policy aims to inform you transparently about how we collect, use, and safeguard your information, in full compliance with the General Data Protection Regulation (GDPR) and applicable French law.

1. Data Collected

We may collect the following information :

Identity (first and last name)
Contact details (phone number, email, address)
Information regarding your properties or service requests
Connection data when browsing our website

2. Purpose of Processing

Your data is used exclusively to :

Respond to your inquiries and manage our services
Process bookings and concierge-related services
Communicate with you within the framework of our client relationship
Comply with legal and regulatory obligations

3. Data Recipients

Your data is never sold. It may be shared, only when necessary, with :

Our trusted service providers (maintenance, craftsmen, technical partners)
Booking platforms (Airbnb, Booking.com, etc.) for the management of stays

4. Data Retention

Data is retained only for as long as necessary to provide the services or in accordance with applicable legal deadlines.

5. Your Rights

In accordance with the GDPR, you have the following rights:

Right of access and rectification
Right to object and request deletion
Right to data portability

To exercise your rights, please contact : conciergerie@azur-elegance.fr